

Yes, you can choose click and collect from our 3 locations: Scoresby VIC 3179, Prestons NSW 2170, Molendinar QLD 4214.

This is so the customers will always get the best rate and that delivery will occur as quickly as possible.
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Note SafetyXpress partner with a variety of delivery carriers, we do not have our own delivery fleet or our own drivers to deliver goods to you. If you are buying more than one item and would like to see shipping cost for all items in your cart, you can enter your location on Check Out Page, our system will calculate shipping cost for you depending on your location and the shipping method chosen.įor example, same pallet of items will cost less to deliver to a metro location compared to delivery to a remote location.
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You can use our handy shipping calculator on every product page to estimate shipping - by putting in your state and postal code to estimate the shipping price of a specific item. Shipping cost will vary depending on your location. SHIPPING POLICY How is shipping cost calculated? The Trustee for Safety Xpress Unit Trust View All Close Should the item not be suitable for repair / replacement or upgrade, a refund or compensation may be offered in lieu at the discretion of Safety Xpress. The warranty only covers replacements, repairs and upgrades for successful warranty claims. This warranty does not automatically give you the right to a refund. The warranty period does not restart, but rather continues from your original purchase date. Safety Xpress will cover the shipping expenses of the first warranty claim. Safety Xpress reserves the right to offer you a similar like-for-like replacement, should your item be of discontinued status. If we determine that it is covered, we will repair or replace (as applicable) and ship your complete items back to you. When we have received the evidence, we will decide at our sole, reasonable discretion whether your claim is covered by the warranty or not. What do we do when we get all this from you?Īny evidence we receive regarding the potential warranty claim, including the product itself (in some cases), will be examined and evaluated by Safety Xpress. Return of the faulty item is the purchasers responsibility whether that be financial cost of delivery or personal physical delivery of items to the nearest Safety Xpress location. To make a claim under this Warranty, please send: 1) a brief written description and photo of the problem or condition that you believe constitutes a defect 2) proof of purchase (such as your order number or an original dated sales receipt) to Safety Xpress at reserve the right, in our sole discretion, to require photographs, further information or descriptions, or to physically inspect the items prior to accepting a particular claim under this Warranty.

The warranty starts on the date of delivery of the items and lasts until the end of 12 months from that date. Any fault that can be attributed to installation IF the installation was completed by persons outside of the ‘The Trustee for Safety Xpress Unit Trust’.Any claim made other than for the benefit of the original purchaser.Exposure to extreme temperatures for a period of time that causes the materials to wear or permanently deform.Physical abuse or damage to the products which causes defects.Similarly, the below are also excluded under the manufacturers warranty : This warranty does not cover flaws that have been incurred due to mis-use, sub-standard installation or failure-to-follow care instructions. This warranty covers defects in the fundamental manufacturing workmanship and/or materials of any Safety Xpress product that has, at all times, only been utilised for its intended purpose and is installed in accordance with our product installation guides. Please also note that the warranty is for the benefit of the original purchaser only and is not transferable upon any resale. You will require this in order to make a warranty claim, without this proof of purchase we reserve the right to reject any claim under this warranty. Please retain a copy of your order confirmation as proof of purchase. Who does this warranty cover?Īnyone who has purchased goods directly from Safety Xpress is covered under this warranty.

You may also have other rights which vary from state to state. This limited warranty gives you specific legal rights. This warranty verifies that our products meet the highest standards for domestic and commercial use. We are proud to offer a standard 12 month manufacturers warranty covering all products sold by Safety Xpress (unless otherwise stated).įor some products we offer 2 years, 5 years and up to 10 years warranty.
